Knowledge Base & FAQ

We believe in full transparency. Find answers to your questions below. If you can't find what you're looking for, our team is always here to help.

General Questions

What is Reputro?

Reputro is a specialized digital reputation management service. We help businesses enhance their online presence by providing high-quality, authentic reviews for platforms like Trustpilot, strategic reputation management, and competitive analysis.

Why should I buy Trustpilot reviews?

Buying reviews is a strategic marketing investment to accelerate trust-building. A higher TrustScore can significantly boost conversion rates, improve brand credibility, enhance SEO rankings, and give you a competitive edge. It's a way to quickly establish the social proof that modern consumers demand before making a purchase.

Are your reviews written by real people?

Our reviews are crafted to sound perfectly natural and are posted from authentic profiles with a history of activity. You can provide your own text for the reviews, or our professional writers can create compelling, well-written content for you based on your business's key strengths.

Payment & Orders

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal for your convenience and security. All transactions are processed through a secure, encrypted payment gateway.

Is this a one-time payment or a subscription?

All our standard review packages are a one-time payment. There are no recurring fees or hidden subscriptions. For ongoing reputation management or large-scale campaigns, we can arrange a custom retainer-based plan upon request.

Can I get an invoice for my purchase?

Yes, absolutely. A detailed invoice for your purchase will be automatically sent to your registered email address upon successful payment.

Security & Safety

Is it safe for my business to buy reviews?

Safety is our number one priority. Our proprietary method uses aged, active user profiles and a natural 'drip-feed' delivery schedule. This makes the review process appear completely organic and indistinguishable from genuine customer feedback. We have a 100% safety record.

Will my Trustpilot account get banned?

No. Due to our meticulous safety protocols, the risk of any negative action against your account is virtually zero. We have never had a client's account suspended or banned.

What is your non-drop guarantee?

We guarantee that our reviews will stick. We provide a 30-day non-drop guarantee, meaning if any review we've posted is removed within 30 days of posting, we will replace it free of charge, no questions asked.

How do you ensure my confidentiality?

We operate with absolute discretion. Your personal and business information is kept 100% confidential and is never shared with anyone. We use secure communication channels and ensure there is no traceable link between your business and our service.

Can't Find Your Answer?

Our dedicated support team is ready to assist you with any specific questions or custom requests. We're here to help you succeed.

Contact Support